How can we help?
Choosing a print, waiting for a parcel or planning a studio visit? Start here. If you need a hand with something particular, our small team is happy to help.
Ordering & payments
Choose a product, select any available options such as artwork, size or finish, then add it to your cart. Review your choices before continuing to checkout. If you’re choosing a reproduction, compare the Reproductions on Paper and canvas reproductions collections first.
The payment methods available for your order are shown at checkout. All prices are in Australian dollars and include GST.
Please contact Debra’s team before ordering and tell us when you need it. We can check what is in stock and discuss collection or express delivery. Made-to-order pieces need extra time, so it’s best to check first.
If something needs changing, contact Debra’s team as soon as possible. For a cancellation, please get in touch within one hour of placing your order. We’ll check whether packing or production has begun and let you know what is possible.
Delivery & collection
Our small team works Monday to Friday and aims to pack orders within 3–7 days. Made-to-order reproductions generally take around 10–14 days to reach our studio before dispatch. Carrier delivery time is additional.
Domestic delivery is estimated at 2–10 days after dispatch. These are estimates, so please contact Debra’s team before ordering for a fixed date. Our Shipping & collection page explains the stages.
Australia-wide delivery is $14.95 for standard items. Eligible orders of $100 or more ship free.
Bulky items cost $85: lamps, lampshades, and stretched or framed reproductions with a side of 45 cm or more. These are excluded from standard free shipping. Glass-framed items with a side of 50 cm or more are pickup only.
Selected smaller framed reproductions have a $40 delivery rate, shown at checkout. These are also excluded from standard free shipping.
International delivery is priced on application.
Yes. Choose local pickup at checkout to collect from Debra’s studio in Carina, Brisbane. Collection is available Tuesday to Sunday, 9 am–1:30 pm, by arrangement. When you collect your online order, enjoy 10% off a separate purchase of any full-priced items made in the studio. The team will apply the discount at the studio till. We’ll send the address when your order is ready.
Please arrange a time with the team and give us some notice; a day ahead is best. See Shipping & collection for details.
We send parcels with Australia Post. You will receive tracking details via Australia Post once your parcel has been lodged.
Please contact Debra’s team before placing an international order so we can check delivery availability and costs for your destination. We cannot ship to the USA because of insurance restrictions.
International delivery can take at least 20 business days after dispatch. Any import duties or taxes are the recipient’s responsibility and are not included in shipping charges.
Start with the tracking link from Australia Post. If it has stopped updating or your order has arrived damaged, contact the team with your order number and a description of the issue. We'll let you know how to send any photographs we need. Keep the packaging while we look into it.
Choosing art & reproductions
Choose reproductions on paper for a piece suited to framing behind glass. Choose canvas reproductions for an authentic canvas presentation, including stretched or rolled canvas where available.
Each product page lists its own sizes and finishes. If you have a space in mind, contact Debra’s team with the wall dimensions and we’ll help you narrow the choices.
Yes, reproductions are made to order and generally take around 10–14 days to arrive at the studio. Delivery time is additional. If you need something sooner, ask us about pieces already in stock before ordering.
Debra’s paintings are professionally photographed and reproduced by Art House Reproductions in Bowen Hills, Brisbane. Canvas reproductions use Professional Cotton Poly Blend canvas and Canon Lucia EX pigment inks. Reproductions on paper use 320 gsm Sihl Masterclass textured cotton rag paper, finished with a hand-torn deckled edge and printed with Canon Lucia EX pigment inks.
A stretched canvas is mounted on timber stretcher bars, with hanging wire ready for the wall. A floating frame is an additional finish where offered.
A rolled canvas is unmounted and has a blue border for stretching. It needs professional stretching before display. This can be a practical option for larger works and longer journeys; check the options on the individual product page.
When Debra has paintings for sale, you’ll find them on the Available Original Artworks page.
Debra is currently accepting commissions but has a multi-year waiting list. As her work is so detailed, commissions can take up to six months to create. Please contact Debra’s team to express interest in commissioning your own special piece.
Returns & exchanges
We do not accept change-of-mind returns on made-to-order reproductions or Confetti Domes. For other unopened, unused products, an exchange may be available; please contact Debra’s team before returning anything. Return postage for a change-of-mind exchange is the customer’s responsibility.
This change-of-mind policy does not limit your rights under Australian Consumer Law.
Please contact Debra’s team with your order number, a description of the issue and photographs where useful. We’ll work with you on the appropriate remedy. Your rights under Australian Consumer Law apply, including where goods are faulty, not fit for purpose or do not match their description.
Visiting the studio
Visit Debra’s studio in Carina, Brisbane, Tuesday to Sunday, 9 am–1:30 pm, by arrangement. You can view artwork and homewares, and collect an order. Please contact Debra’s team before visiting.
If there is a particular artwork or size you want to see, tell us beforehand so we can check which examples are available.
Visits and collections are available Tuesday to Sunday, 9 am–1:30 pm. Please arrange your time in advance. The address is provided once your visit or collection has been confirmed. When you collect your online order, enjoy 10% off a separate purchase of any full-priced items made in the studio. The team will apply the discount at the studio till.
Product care & makers
Dust gently, using a lightly damp cloth if needed. If a canvas is dented or needs attention, please contact Debra’s team for advice before attempting a repair.
Cold-wash tea towels and hang them to dry. Iron on the reverse; if you use steam, keep the pressure gentle. T-shirts, socks and aprons can be washed on a cold cycle and hung to dry. Always follow the care label supplied with your product.
Silk scarves and ties are dry-clean only. Follow the care label and let your cleaner know the item is silk.
All products are designed in Brisbane, Australia, by Debra and the team. Debra works with both local and overseas makers. Her Australian suppliers include:
- Art House Reproductions — artworks on canvas and paper, and crystal blocks.
- Applik — tea towels, cushion fabric and lamp fabric.
- Ministry of Handmade — lamps and cushions.
- Sew Inspired by Jen — cushions, Bin Chickens and fabric pouches.
- Dash Print – A6 cards and postcards.
- Davric Australia – drink coolers.
Some items, including pins, keyrings, socks, umbrellas, magnets, scarves, ties, coasters and placemats, are made in China. Product details are provided on individual product pages where available.
Still have a question?
A size for a particular wall, a gift for a certain date, or a question about your order. Tell Debra's team what you have in mind and we'll help you with the next step.
Contact Debra’s team ↗